Dellenny introduces Microsoft’s Knowledge Agent for SharePoint, detailing its AI content organization features, setup steps, and strategies for maximizing the intelligent capabilities within modern SharePoint environments.

Introducing Knowledge Agent in SharePoint (Public Preview)

Dellenny outlines the major elements and setup of the newly released Knowledge Agent for SharePoint, highlighting its AI-driven approach to content management and usability improvements for organizations.

Overview

In September 2025, Microsoft launched Knowledge Agent as a public preview in SharePoint. Knowledge Agent is an AI-powered feature designed to make SharePoint content more organized, accessible, and intelligent—serving both users and AI tools such as Copilot.

What is Knowledge Agent?

  • AI Layer for SharePoint: Enriches files and pages by extracting structured metadata and summarizing content.
  • Integrated with Copilot: Enhances Copilot’s ability to deliver accurate, relevant answers by improving the underlying content quality.
  • Advanced Features: Goes beyond simple file inspection by using metadata extraction, summarization workflows, and context-aware actions.

Core Features

  • Ask a Question: Ask natural-language questions about documents, pages, or sites.
  • Summarize File/Page: Quickly generate summaries of long content.
  • Compare Files: Analyze and find differences/similarities between documents.
  • Organize This Library: Get AI-driven recommendations for metadata columns and tagging.
  • Set Up Rules: Use natural language to automate certain SharePoint tasks.
  • Create New View: Generate new library views based on metadata.
  • Improve This Site: Suggestions for fixing broken links and maintaining content health.

How to Enable Knowledge Agent

  • Prerequisites: Requires Microsoft 365 Copilot license and admin setup.
  • Administration: Enable via PowerShell using Set-SPOTenant -KnowledgeAgentScope.
    • AllSites: Enable everywhere
    • ExcludeSelectedSites: Enable everywhere except specific sites
    • NoSites: Disable feature

    • Example:

      Connect-SPOService https://yourtenant-admin.sharepoint.com
Set-SPOTenant -KnowledgeAgentScope AllSites
    • Site-level controls will become available from November 1, 2025; full release planned for 2026.

How It Appears

  • After activation, users with the proper Copilot license and site permissions see a floating Knowledge Agent button within SharePoint. Permissions vary: owners and members get broad access; consumers (read-only users) mostly get Q&A capabilities.
  1. Start with a pilot on select sites or libraries.
  2. Define clear governance for review and approval of agent-generated suggestions.
  3. Use taxonomy and naming standards for consistency.
  4. Train users on how to interact with Knowledge Agent and monitor its outputs.
  5. Regularly review AI-generated changes to ensure accuracy.
  6. Anticipate exceptions where the feature may underperform.
  7. Stay updated, as Microsoft will iterate continuously during the preview.

Why This Matters

  • AI Requires Quality Data: Clean, well-tagged content improves all AI results.
  • Content Hygiene: Easier maintenance, fewer outdated files, and improved governance.
  • Empowering Non-Experts: Broadens utility for business users and admins.
  • Intelligent SharePoint: Moves SharePoint from passive storage to an active, intelligent platform.

Cautions

  • Treat Knowledge Agent as beta software: monitor outputs, enforce oversight, and train users to catch edge cases. Expect improvements ahead of general availability in 2026.

For more details, see Introducing Knowledge Agent in SharePoint (Public Preview).

Author: Dellenny

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